Product Expert Agent

Know the top 5 things to ship next.

Conclude reads feedback, screenshots, session recordings, themes, roadmap state, and your knowledge base to rank what deserves product time next.

7-day Starter trial — no credit card. Plans from $9/mo after.

Video captureTheme detectionKB contextTop 5 rankingLinear handoff

Product Expert loop

From raw evidence to the next five things to ship.

Conclude captures the full customer moment, including event-based Moments that ask right after onboarding, checkout, publish, or cancellation. Then it clusters themes, checks your knowledge base, and helps rank the work by evidence, urgency, customer impact, and roadmap fit.

Video replayScreenshotsMomentsTheme detectionProduct contextKB context

Conclude workspace

Billing exports

Ready for Linear

Capture

Text feedback

Clear request with context

Screenshot

Annotated screen evidence

Session recording

Replay the exact friction

Moment prompt

Ask at the exact product event

Publish

Feedback board

Roadmap

Help center

KB search

Understand

Top recommendationCSV exports
Evidence bundle32 items
KB context4 related docs

Act

Ship recommendation 01

Create a Linear issue with linked customers, duplicate context, screenshots, recordings, and the reason this should move ahead.

Notify voters when shipped

Moments

New

Ask right after the action.

Event-triggered micro-prompts fire after meaningful product actions, so the user can react while the experience is still fresh.

capture("checkout_completed")

Was checkout easy?

One tap, optional detail.

+-

Becomes a signal inside themes, priorities, and follow-up.

Features

The decision layer sits above the inbox.

The widget captures what happened, the intelligence layer explains why it matters, and Product Expert turns the mess into a ranked list your team can act on.

01

Product Expert Agent

Uses your product and knowledge base context to help rank what should move next.

02

Widget video capture

Collect short session recordings from the widget so teams can see the exact moment a customer gets stuck.

03

Screenshots with context

Attach the current screen, product area, customer metadata, and notes to every high-signal request.

04

Triggered Moments

Ask a one-tap question after onboarding, checkout, publish, cancellation, or any event your team wants to understand.

05

Theme detection

Detect recurring themes, merge duplicates, and explain why each pattern matters as volume grows.

06

KB-powered context

Use your knowledge base and docs so recommendations understand what already exists and what is stale.

07

Linear-ready decisions

Turn decisions into Linear work with evidence, voters, labels, priority, and status sync attached.

Process

Four steps to clarity

From raw feedback to shipped features. The loop closes itself.

01

Capture evidence

Text, screenshots, recordings, votes, and customer context enter as one stream.

02

Find the signal

AI dedupes, clusters, detects frustration, and explains why the theme matters.

03

Make the call

The cluster becomes a decision card with impact, evidence, and a recommended next action.

04

Ship and notify

Create Linear work, sync status back, and update roadmap items and voters.

Linear integration

Make feedback operations self-driving

Turn customer conversations into actionable Linear issues that are deduplicated, routed, labeled, prioritized, and synced back to every public surface.

1.0 Linear workflow
Customer signalConclude triageLinear issue
Feedback thread
Billing workspace
R

Riya 9:14 PM

We need invoice exports finance can reconcile without cleanup.

M

Marcus 9:18 PM

Same issue. CSV with line items would unblock month-end.

A

Ana 9:23 PM

This comes back every billing cycle.

Theme detected

Billing exports requested by 18 customers, with screenshots, recordings, and duplicate threads attached.

Votes

18

Evidence

32

Teams

2

Triage

Merge duplicates

Route

Billing team

Sync

Notify voters

Linear issueCreated

CON-248 Billing exports

CSV exports with invoice line items, customer evidence, and voter context attached.

Team

Billing

Priority

High

Votes

18

Evidence

32 items

Customers linked
Duplicates merged
Roadmap synced
1.1

AI triage

Duplicates, sentiment, customer impact, and labels arrive pre-filled.

1.2

Issue creation

Create Linear work with evidence, votes, customers, and context attached.

1.3

Team routing

Send issues to the right Linear team and project by product area.

1.4

Status sync

Move work in Linear and Conclude updates linked roadmap items and voters.

Pricing

Pricing that scales with your workflow

Plans from $9/mo. Upgrade to Pro for deeper workflow automation, or move to Team when you need unlimited scale and AI insight tooling.

Starter

For indie hackers and solo founders

$9/month
  • 500 AI credits / month
  • 2 products
  • 1 board, roadmap, and knowledge base per product
  • 10 knowledge base articles
  • Unlimited feedback
  • Text feedback widget
  • Screenshot capture
  • AI categorisation
  • Duplicate detection
  • Linear issue linking
Get started for $9/mo
Most popular

Pro

For indie developers and small product teams

$19/month
  • 5,000 AI credits / month
  • 3 seats
  • 5 products
  • 1 board and roadmap per product
  • 3 knowledge bases per product
  • Unlimited feedback
  • Unlimited knowledge base articles
  • Widget video capture
  • Screenshot analysis
  • Advanced AI categorisation and analyst notes
  • Theme detection
  • AI insights
  • Create and sync Linear issues
  • Unbranded widget
Upgrade to Pro

Team

For growing teams that need the full intelligence layer

$49/month
  • Unlimited AI credits
  • 10 seats
  • Unlimited products, boards, roadmaps, and knowledge bases
  • Full intelligence layer
  • Top 5 to ship next
  • Product Expert context from your knowledge base
  • Smart prioritisation
  • AI insights
  • Everything in Pro
Upgrade to Team